Lost Something?

If you think you may have left something behind, please don’t hesitate to get in touch. We receive various lost items every week and always aim to return them to their rightful owners.

When making your enquiry, please provide as many details about your booking as possible to help us locate your item quickly:

  • The telephone number used to make the booking
  • The date and time of your journey
  • Pickup and drop-off locations
  • Where in the vehicle you believe you left the item

Thank you, we’ll do our best to reunite you with your belongings.

Lost your mobile phone?

If you’ve lost your phone during your journey, we may ask you to call it so the driver can help locate it.

It’s also helpful if you can track the phone’s live or last known location before contacting us. This can make finding it much quicker.

Here are some useful links for tracking your device:


Please be aware that we are unable to share any personal information about our customer, drivers or details of other journeys they may have been completed after your drop-off. This information is strictly confidential and can only be released to the police upon request.